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Client Feedback on Purpose: Creating a Strategy that Drives Change and Profits

Client Feedback on Purpose: Creating a Strategy that Drives Change and Profits

Imagine this – you and I are working on a multi-million dollar, long term project of yours. About halfway through the project I ask you for some feedback, and then store it away in a file somewhere until my team and I have a chance to review it. Over the next...
Increase Profitability Through Strong Client & Employee Experience

Increase Profitability Through Strong Client & Employee Experience

Want to increase your organization’s profits? Did you know that the average annual growth rate of experience-driven businesses is 15% higher than companies that do not intentionally create a positive experience for their clients? The key word here...

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