“You guys are great. The slowdowns are all on my end.” “You provided us exactly what we needed.” “Mary is great to work with and always responds promptly.” It’s a funny thing about feedback. So many of us associate feedback with...
My colleague recently took a trip to the mountains of North Carolina for a long weekend with his new fiancée. He had reserved a cute little cabin in the woods on Airbnb and looked forward to some quiet down time. After a four-hour drive, they arrived – it was...
Turn your superstar DOERS into confident DOER-SELLERS! You want (and need) your highly successful project managers to generate sales opportunities for your firm. Your clients love them and the work they do. There is one problem though: many of these individuals are...
Has this ever happened to you? One of your clients says, “I’ll be happy to refer you to my colleague. You and your team have done a terrific job for us.” And then, NOTHING happens. Did they change their mind? Did they forget? It feels awkward to ask them why they...
Quantify your strengths. Growth is the ultimate test of business vitality, yet questions about it haunt business leaders. How much will we grow this year? How much growth do we need? How should we balance revenue growth against margin improvement? Do we want to...
